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Web Product Manager

Lenovo is the fastest growing technology company on the planet, with growth outpacing our competition quarter after quarter and we're growing! Lenovo's fundamental belief is that life rewards those who Never Stand Still. Every day, every employee at Lenovo is focused on moving forward, rejecting traditional limits, and always seeking a better way. We are looking for the person who challenges the ordinary and seeks to innovate in learning, while also balancing execution.We are currently seeking a Web Product Manager to join our Global eCommerce Team in delivering outstanding eCommerce solutions to consumers. This person will be responsible for owning our online Services vertical to improve the online customer experience for Lenovo.com and Support.lenovo.com. The Web Product Manager will work with Lenovo business teams, BT/IT, 3rd party vendors and other stakeholders to define, blueprint, test and implement new capabilities on the Lenovo eCommerce platform globally.Job Responsibilities ??? Explore new ecommerce capabilities based on industry trends and business needs ??? Manage end-to-end requirement definition for our customers to provide point-of-sale and after point-of-sale upsell of Lenovo's service offerings, including warranties, service agreements, and parts sales, using Agile methodologies.??? Work closely with business stakeholders to quantify business impact and business case for new capabilities??? Coordinate with 3rd party providers, Lenovo BT/IT and other supporting teams to understand process impacts and to estimate costs.??? Lead blueprinting exercises E2E with key stakeholders to ensure all integration, resources and process dependencies are addressed prior to development.??? Document process flows, integration mappings and changes to supporting procedures.??? Engage UX on Concept Work, Wireframes, Comps and Prototypes.??? Lead cadence calls with stakeholders as well as executives, to ensure that deliverables are on schedule and open issues are being addressed.??? Define E2E test cases for new requirements across 3rd party and other dependent Lenovo teams.??? Establish business and web success metrics with analytics team; monitor results.??? Work with stakeholders to ensure new processes and procedures are clearly documented??? Ensure users are trained on new functions and how to manage enablement and issues.??? Report to executives on progress toward KPIs, trends, projects.
Position Requirements
Basic Qualifications:??? Bachelor's degree required ??? 5+ years of experience in a product management environment in eCommerce, with a preferred focus on Services products upsell??? Experience in constructing complex solutions and documenting requirements??? Experience with Agile, Scrum or other product methodologies??? Experience communicating/advocating for projects with executives??? Experience working in a collaborative and energetic team environment??? Excellent problem solving and decision making skill; deal with ambiguity in fast-paced e-business environmentPreferred Qualifications: ??? MBA is preferred ??? Self-directed and proactive??? Ability to work cross functionally in order to achieve desired results, on time??? Able to work across various time zones; off hours and long hours as needed??? Clear sense of accountability & ownership??? Effectively builds & delivers presentations to all levels of management??? Knowledge of JIRA, Adobe Analytics
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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