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Customer Representative – Chronic Care (South Atlantic Region Spare – NC/SC/VA)

Requisition ID: DIR023957

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck's success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.



Merck's Global Human Health (GHH) Division abides by a "patient first, profits later" ideology. Results-driven and ambitious, this team of individuals represents a functional balance between meeting company objectives and the needs of people around the world. The organization is comprised of sales and marketing professionals who are passionate about their role in bringing Merck's prescription medicines, vaccines, and other medical products to our customers worldwide. 



The Customer Representative €“ SPARE role will initially be responsible for providing interim coverage for leaves of absence and other business needs through the region. The role requires frequent travel as assignments may occur anywhere within the region. Once a permanent vacancy comes open in the region, the incumbent will be placed into a regular Customer Representative role and will be required to relocate, if necessary, to a reasonable commuting distance of the new territory.



The primary activities include:




  • Developing a territory level business plan in accordance with Merck policies, standards, and ethics.

  • Engaging in balanced product sales discussions with Health Care Providers and Health Care Business Professionals to align customer needs and Merck products in accordance with product labeling.  This is achieved by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of Merck promotional materials

  • Providing Merck management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.

  • Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of Merck promotional materials.

  • Regularly monitoring their business performance against objectives using company provided tools.



This territory covers: North Carolina, South Carolina, Viriginia areas


The ideal location to reside is within this territory.


Travel (75%) varies based on candidate's location within the geography.



Overnight travel:  50%


Qualifications

Education Minimum Requirement: 




  • Required:  BA/BS



Required Experience and Skills: 




  • Demonstrated excellence in current or previous educational or professional roles

  • Excellent interpersonal and communication skills

  • Ability to work both independently and within a team environment

  • Strong organizational and time management skills

  • Valid Driver's license



Preferred Experience and Skills:




  • Ability to convey technical concepts accurately and clearly

  • Previous sales, account management, consultative, or customer service experience

  • Ability to analyze metrics to assess progress against objectives



Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we're inventing for life. 


 


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to staffingaadar@merck.com.


  


Search Firm Representatives Please Read Carefully: 


Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck.  No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


 


Visa sponsorship is not available for this position.


 


For more information about personal rights under Equal Employment Opportunity, visit:


 


            EEOC Poster


            EEOC GINA Supplement 


Job: Direct Sales Generic
Other Locations: SC, US; VA, US
Employee Status: Regular
Travel: Yes, 75 % of the Time
Number of Openings: 1
Shift (if applicable): 1st
Hazardous Materials: None
Company Trade Name: Merck

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